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Our office must respect the confidentiality of any personal information that users may transmit to it. Nevertheless, users are strongly urged to contact our Information Centre directly, at 1-888-ELECTION (1-888-353-2846), or by email, at info@electionsquebec.qc.ca, for any questions requiring access to their personal file. Please protect your personal information and that of other net surfers; prudence and discretion are in order when surfing the net. We cannot process a case or a personal file on the social media.

Whether it involves initiating a discussion, asking a question, expressing a point of view, or providing constructive criticism, we value your opinion. Our accounts address people of all political persuasions, and the institution encourages exchanges of opinion and open and respectful debate. All observations will be taken into account, except for the following:

  • Incomprehensible remarks;
  • Slanderous, hateful, racist, homophobic, sexist, xenophobic, or generally unacceptable remarks;
  • Hurtful, vulgar or offensive remarks;
  • Unlawful remarks;
  • Remarks that include personal or confidential data;
  • Actual or dissimulated advertising, as well as propaganda; and/or
  • Messages published on numerous occasions, or that are completely off topic.

Exchanges and the sharing of ideas are appreciated and encouraged, but we will not tolerate any attack upon those expressing their ideas. Hence remarks that violate netiquette will be altered or removed. So as to foster respectful discussions, we will remove all offensive remarks. It is important to hold a discussion that benefits all users; it is much less interesting when a discussion becomes a private debate involving only a few participants.

Usurping another person’s identity is a serious offense. Anyone using a false account or multiple identities will be denied access privileges, and officials in charge of the social media concerned will be alerted regarding the individual in question.

Exchanges on our different social accounts must be identified; however, a net surfer may consult these accounts anonymously. It should be recalled that everything published online is indexed by the various search engines and will not necessarily be withdrawn, even upon the author’s request. This is why all remarks voiced on the social media need to be carefully considered in advance.

A number of employees at our office have accounts with certain social media, such as Twitter and Facebook, and some will self identify as employees of the institution. Notwithstanding their professional affiliation, their messages and stances do not represent our official position and must be considered as personal opinions only.

The addition of hyperlinks to other sites is authorized if the content is appropriate and in line with the discussions or subjects addressed. Advertising and contamination will not be tolerated. In no case do we endorse these third-party sites or their content.

If you wish to publish photos or videos on one of our online platforms, please make sure that the files belong to the public domain and that you have the consent of the author and the person(s) appearing in them.

Users violating the rules of netiquette outlined herein may see their input removed and their privileged access to our account suspended.

Given the rapid pace at which the social media are evolving, we reserve the right to change these rules of use at any time and without prior notice. Please do not hesitate to consult this page on a regular basis.

Rules pertaining to certain social media

Facebook: We have no control over, are not responsible for, and do not in any way endorse, the intuitive advertising automatically generated by Facebook on the sides of the institution’s page, including publicity of a political nature. All those publishing on this page are responsible for their own remarks and actions, and we do not necessarily support or endorse their statements.

Twitter: To learn more about us on Twitter, you can follow the account @electionsQuebec. Hashtags may also be used depending on the circumstances if they are relevant. A subscription with our account does not automatically mean that we are subscribed with yours. Our decision to follow a Twitter account does not mean that we support or endorse the remarks or activities found on it. Moreover, our decision to republish another user’s retweet does not imply that we agree with this user and does not indicate a change in our official position. Followers of our Twitter account have no link with the Chief Electoral Officer, as a person or an institution, and follow us of their own free will. We are not responsible for their activities or their remarks. Tweets mentioning @electionsQuebec are not endorsed or supported by us. We reserve the right to block or remove followers at any time if we deem their actions or remarks inappropriate. Given the 140 character limit imposed by Twitter, we have shortened our hyperlinks with the Bit.ly or Owl.ly applications. We have absolutely no ties with these online services.

Net surfers may alert us to any abuse or violation of netiquette by contacting our customer service department, at 1-888-ELECTION (1-888-353-2846), or by sending us an email, at mediassociaux@electionsquebec.qc.ca. Any other questions or observations concerning the social media may also be sent to this address.

For all official correspondence, please use the Contact us section of our website. We invite the various media to submit their requests by following the usual procedure, i.e. by dialing 418-644-3320 or calling toll free, at 1-888-870-3320. You may also send the request by email, at servicemedias@electionsquebec.qc.ca.